We are always on the lookout for good, accurate and reliable members to join our team.
If you have a broad vocabulary, impeccable grammar, and great typing speeds, then you are just what we need.
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Listening. You need to have a good ear for audio and be able to understand and transcribe files with poor audio quality, files where the speakers have varied accents and files where multiple speaker identification is required.
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Experience. Have previous audio transcription experience (or at least be a fast, accurate typist of at least 2 years).
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Research. You need to be able to use the internet to research names, addresses and key terms.
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Language. You need a highly developed understanding of English grammar, punctuation, spelling and syntax. You need to understand how grammar and punctuation can convey or change a speaker’s intended meaning. Active listening while typing and the ability to contextualise are important skills.
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Management. You need to be able to manage your time appropriately so that you are able to meet our very tight deadlines and balance competing priorities. You will be responsible for your own productivity and invoicing. You will take pride and ownership in your work, always striving to produce transcripts of the highest quality possible.
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Communication. You need to be an open communicator. In particular you need to be able to communicate with us in relation to your work, particularly about your ability to meet deadlines. You need to be contactable via either Phone/SMS/email/Teams.
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Computer literacy. You need to be able to type at least 60wpm min with an accuracy of 97%. You must be a confident user of information technology. This means you need to possess intermediate to advanced Microsoft Word skills. You also need to be confident in downloading, installing and setting up new software on your computer and keeping your antivirus and operating systems up to date. Your computer needs to be password protected.
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Attention to detail. You must possess the ability to ensure that consistency is generated throughout the entire document. Pay meticulous and particular attention to detail.
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Work autonomously. Even though we provide support, you must be able to comprehend and follow instructions that are given to you. You must have the ability to take the initiative when searching for information.
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Location. Be either located in New Zealand or Australia. Australian and New Zealanders who have relocated overseas are encouraged to apply.
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Apply here
PLEASE NOTE: WE ARE CURRENTLY NOT RECRUITING
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EQUIPMENT REQUIRED
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Due to the need to download large audio files, you will need high speed, reliable internet. For compatibility reasons you must have, or have access to, a PC (desktop or laptop) running an operating system no older than Windows 10 and Microsoft Office 365, also please note that we strongly advise against the use of Apple/Mac computers as often the document being returned is rarely compatible with ours or our clients and often there are difficulties in playing some file types.
Contractors need to be able to produce transcripts from a large range of audio recordings with variable audio quality. In general, we find that a set of good quality noise reducing headphones and a quiet environment, provides optimum audio quality. We usually have these in stock. however you can of course source your own.
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It is also recommended that you use Express Scribe Professional (due to the different audios we use) and a transcription foot pedal (no use of hot keys as the error rate is too high) as this is the main audio player we use. We have foot pedals in stock as well, however you can get these most places, just ensure they are compatible with Express Scribe.
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HOW AM I PAID?
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Weekly, per minute of audio transcribed. What you can earn is variable dependent on your accuracy and speed. You need to invoice us before Thursdays.
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MUST HAVES
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Your own ABN (for invoicing purposes) - apply for one here (you will be taken to the ATO and a new window will open);
Password protected computer with up to date antivirus software/firewall;
Have an established record of working with and adhering to confidentiality obligations and an understanding of the Privacy Act 1988.
We will ask you for a National Police Clearance and ID for proof of address.
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INSTANT TEST
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Due to the enormous number of applications we receive daily, we now have a short online test to ascertain if you would be a suitable transcriptionist or auditor, whether you can follow instructions and if you have an eye for detail.
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You get one chance at this test.
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Our test takes around 45 minutes maximum to complete. It will cover punctuation, grammar and a quick 4 minute typing test, so please do allow the time to be uninterrupted whilst taking it. The audio is in mp4 so you will need to be able to open that format. Please do not email us directly to apply as this test is imperative for us to ascertain whether you are a suitable candidate.
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In the typing test, if you are unable to work out what is being said, a time stamp in the format of (0:04:12) is the requirement. We expect you to research unfamiliar words. There are two speakers, John and Jacinda Arden, please identify each speaker using J: and JA:.
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Passing the test does not constitute an instant offer of employment or training at this time. You may be added to our recruitment pool for our overflow team.
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Do not email us asking about your test. You can expect a response within 5 working days. Please check your spam/junk folders during this time.
Best of luck.
PLEASE NOTE: WE ARE CURRENTLY NOT RECRUITING
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