We are always on the lookout for good, accurate and reliable members to join our team.
If you have a broad vocabulary, impeccable grammar, and great typing speeds, then you are just what we need.
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Listening. You need to have a good ear for audio and be able to understand and transcribe files with poor audio quality, files where the speakers have varied accents and files where multiple speaker identification is required.
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Experience. Have previous audio transcription experience (or at least be a fast, accurate typist of at least 2 years).
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Research. You need to be able to use the internet to research names, addresses and key terms.
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Language. You need a highly developed understanding of English grammar, punctuation, spelling and syntax. You need to understand how grammar and punctuation can convey or change a speaker’s intended meaning. Active listening while typing and the ability to contextualise are important skills.
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Management. You need to be able to manage your time appropriately so that you are able to meet our very tight deadlines and balance competing priorities. You will be responsible for your own productivity and invoicing. You will take pride and ownership in your work, always striving to produce transcripts of the highest quality possible.
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Communication. You need to be an open communicator. In particular you need to be able to communicate with us in relation to your work, particularly about your ability to meet deadlines. You need to be contactable via either Phone/SMS/email/Teams.
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Computer literacy. You need to be able to type at least 60wpm min with an accuracy of 97%. You must be a confident user of information technology. This means you need to possess intermediate to advanced Microsoft Word skills. You also need to be confident in downloading, installing and setting up new software on your computer and keeping your antivirus and operating systems up to date. Your computer needs to be password protected.
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Attention to detail. You must possess the ability to ensure that consistency is generated throughout the entire document. Pay meticulous and particular attention to detail.
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Work autonomously. Even though we provide support, you must be able to comprehend and follow instructions that are given to you. You must have the ability to take the initiative when searching for information.
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Location. Be either located in New Zealand or Australia. Australian and New Zealanders who have relocated overseas are encouraged to apply.
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Cyber Essentials Certification
The Cyber Essentials government-backed scheme sets in place processes to guard against the most common cyber-attacks.
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Security is our number one priority. We understand our clients are trusting us with incredibly sensitive information and we take that responsibility seriously. We will continue to deliver the highest level of web security and to continually review and renew our IT systems so that our clients can rest assured knowing their confidential data is secure against internet-based threats.
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Cyber Essentials certification addresses the fundamental threats that make any internet-based organisation vulnerable.
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Hacking
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Phishing
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Password Guessing
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While these forms of cyber-attacks are somewhat basic in nature, any company is susceptible without rigid systems and controls in place. It is these areas that potentially hold the most vulnerability because they require little expertise to infiltrate.
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In order for Bookiwi Transcription Services to qualify for Cyber Essentials certification, we need to demonstrate high quality protection processes under all of the following technical controls:
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Boundary Firewalls and Internet Gateways
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Providing a basic level of protection when an organisation connects to the Internet.
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Secure Configuration
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Implementing security measures when building and installing computers and network devices to reduce unnecessary vulnerabilities.
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Access Control and Administrative Privilege Management
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Protecting user accounts and helping prevent misuse of privileged accounts.
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Malware Protection
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Protecting against a broad range of malware (including computer viruses, worms, spyware, botnet software and ransomware), including options for malware removal, which protect our computers, your privacy and your important documents from attack.
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Patch Management
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Keeping the software used on computers and network devices up to date and resisting low-level cyber attacks.
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Although Bookiwi Transcription Services implements all of the above, we are aiming towards officially attaining our Cyber Essentials certification.
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