We are always on the lookout for good, accurate and reliable members to join our team.
If you have a broad vocabulary, impeccable grammar, and great typing speeds, then you are just what we need.
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Listening. You need to have a good ear for audio and be able to understand and transcribe files with poor audio quality, files where the speakers have varied accents and files where multiple speaker identification is required.
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Experience. Have previous audio transcription experience (or at least be a fast, accurate typist of at least 2 years).
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Research. You need to be able to use the internet to research names, addresses and key terms.
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Language. You need a highly developed understanding of English grammar, punctuation, spelling and syntax. You need to understand how grammar and punctuation can convey or change a speaker’s intended meaning. Active listening while typing and the ability to contextualise are important skills.
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Management. You need to be able to manage your time appropriately so that you are able to meet our very tight deadlines and balance competing priorities. You will be responsible for your own productivity and invoicing. You will take pride and ownership in your work, always striving to produce transcripts of the highest quality possible.
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Communication. You need to be an open communicator. In particular you need to be able to communicate with us in relation to your work, particularly about your ability to meet deadlines. You need to be contactable via either Phone/SMS/email/Teams.
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Computer literacy. You need to be able to type at least 60wpm min with an accuracy of 97%. You must be a confident user of information technology. This means you need to possess intermediate to advanced Microsoft Word skills. You also need to be confident in downloading, installing and setting up new software on your computer and keeping your antivirus and operating systems up to date. Your computer needs to be password protected.
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Attention to detail. You must possess the ability to ensure that consistency is generated throughout the entire document. Pay meticulous and particular attention to detail.
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Work autonomously. Even though we provide support, you must be able to comprehend and follow instructions that are given to you. You must have the ability to take the initiative when searching for information.
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Location. Be either located in New Zealand or Australia. Australian and New Zealanders who have relocated overseas are encouraged to apply.
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Upload your audio files
To help your typist...
We have different methods to get your job to us as not every solution fits everybody. We prefer you upload via the button above as it is more secure than email. All jobs unless otherwise stated will be 3-5 day turnaround. Any jobs received after 4:00pm Perth time are automatically registered as being received the following day.
1. You can email your transcript directly here (limit 25mb).
2. You can go to our WeTransfer link here (no size limit).
3. We can create a OneDrive or Dropbox folder for you to drop your job into.
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Prior to uploading, please ensure you provide...
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File and claim numbers (if to be included)
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Name of person being interviewed & spelling
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All people present who are talking
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Investigator's name and any others present
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Words that may be pronounced unusually
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Any other relevant information pertinent to ensuring an accurate transcript
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Your contact email should your typist need to clarify anything
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If this is an urgent turnaround
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Expected time frame / deadline
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If you are a new client, please provide contact and billing details so we can reach you if we have any questions.
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