We are always on the lookout for good, accurate and reliable members to join our team.
If you have a broad vocabulary, impeccable grammar, and great typing speeds, then you are just what we need.
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Listening. You need to have a good ear for audio and be able to understand and transcribe files with poor audio quality, files where the speakers have varied accents and files where multiple speaker identification is required.
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Experience. Have previous audio transcription experience (or at least be a fast, accurate typist of at least 2 years).
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Research. You need to be able to use the internet to research names, addresses and key terms.
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Language. You need a highly developed understanding of English grammar, punctuation, spelling and syntax. You need to understand how grammar and punctuation can convey or change a speaker’s intended meaning. Active listening while typing and the ability to contextualise are important skills.
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Management. You need to be able to manage your time appropriately so that you are able to meet our very tight deadlines and balance competing priorities. You will be responsible for your own productivity and invoicing. You will take pride and ownership in your work, always striving to produce transcripts of the highest quality possible.
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Communication. You need to be an open communicator. In particular you need to be able to communicate with us in relation to your work, particularly about your ability to meet deadlines. You need to be contactable via either Phone/SMS/email/Teams.
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Computer literacy. You need to be able to type at least 60wpm min with an accuracy of 97%. You must be a confident user of information technology. This means you need to possess intermediate to advanced Microsoft Word skills. You also need to be confident in downloading, installing and setting up new software on your computer and keeping your antivirus and operating systems up to date. Your computer needs to be password protected.
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Attention to detail. You must possess the ability to ensure that consistency is generated throughout the entire document. Pay meticulous and particular attention to detail.
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Work autonomously. Even though we provide support, you must be able to comprehend and follow instructions that are given to you. You must have the ability to take the initiative when searching for information.
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Location. Be either located in New Zealand or Australia. Australian and New Zealanders who have relocated overseas are encouraged to apply.
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What do I need to know?
EQUIPMENT REQUIRED
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Due to the need to download large audio files, you will need high speed, reliable internet. For compatibility reasons you must have, or have access to, a PC (desktop or laptop) running an operating system no older than Windows 10 and Microsoft Office 365, also please note that we strongly advise against the use of Apple/Mac computers as often the document being returned is rarely compatible with ours or our clients and often there are difficulties in playing some file types.
Contractors need to be able to produce transcripts from a range of audio recordings with variable audio quality. In general, we find that a set of good quality noise reducing headphones and a quiet environment, provides optimum audio quality.
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It is also recommended that you use Express Scribe Professional and a transcription foot pedal (no use of hot keys as the error rate is too high) as this is the main audio player we use.
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** Please note that you must commit to at least 4 hours of audio per week (this equates to approximately 15 -20 hours of typing depending on your speed and efficiency).
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HOW AM I PAID?
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Weekly, per minute of audio transcribed. What you can earn is variable dependent on your accuracy and speed.
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MUST HAVES
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Your own ABN.
Teams installed.
Password protected computer with up to date antivirus software/firewall.
Have an established record of working with and adhering to confidentiality obligations and an understanding of the Privacy Act 1988.
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