We are always on the lookout for good, accurate and reliable members to join our team.
If you have a broad vocabulary, impeccable grammar, and great typing speeds, then you are just what we need.
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Listening. You need to have a good ear for audio and be able to understand and transcribe files with poor audio quality, files where the speakers have varied accents and files where multiple speaker identification is required.
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Experience. Have previous audio transcription experience (or at least be a fast, accurate typist of at least 2 years).
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Research. You need to be able to use the internet to research names, addresses and key terms.
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Language. You need a highly developed understanding of English grammar, punctuation, spelling and syntax. You need to understand how grammar and punctuation can convey or change a speaker’s intended meaning. Active listening while typing and the ability to contextualise are important skills.
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Management. You need to be able to manage your time appropriately so that you are able to meet our very tight deadlines and balance competing priorities. You will be responsible for your own productivity and invoicing. You will take pride and ownership in your work, always striving to produce transcripts of the highest quality possible.
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Communication. You need to be an open communicator. In particular you need to be able to communicate with us in relation to your work, particularly about your ability to meet deadlines. You need to be contactable via either Phone/SMS/email/Teams.
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Computer literacy. You need to be able to type at least 60wpm min with an accuracy of 97%. You must be a confident user of information technology. This means you need to possess intermediate to advanced Microsoft Word skills. You also need to be confident in downloading, installing and setting up new software on your computer and keeping your antivirus and operating systems up to date. Your computer needs to be password protected.
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Attention to detail. You must possess the ability to ensure that consistency is generated throughout the entire document. Pay meticulous and particular attention to detail.
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Work autonomously. Even though we provide support, you must be able to comprehend and follow instructions that are given to you. You must have the ability to take the initiative when searching for information.
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Location. Be either located in New Zealand or Australia. Australian and New Zealanders who have relocated overseas are encouraged to apply.
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Since we began, Bookiwi Transcription Services has proven time and again we are a trusted provider to the Insurance and Investigation industry. Therefore we have grown considerably every year via word of mouth from our original clients who are happy with our affordable service and very competitive rates.
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We are well versed in providing a high quality transcript every time with flexible turnaround times that will often exceed your deadlines.
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Urgent/Same Day/Next Business Day - We must receive your request by 11am the business day prior.
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Standard (2-5 days) - You can expect return of your transcript within this time period.
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There is no job too big or too small!
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We understand well how Investigations and Interviews can present numerous unique issues during transcription and that no two jobs are ever the same, whether between two people or more. You need to feel confident you have chosen the right company to provide you with an interview transcript that reflects exactly what took place during your investigation, interview or hearing.
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Investigation and Insurance companies trust the quality of Bookiwi Transcription Services and so can you.
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The majority of our new clients are referrals from very satisfied existing clients / investigators.
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Insurance companies needing factual investigation interview transcripts have been surprised at our fast, affordable yet high quality transcript service.
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Our hours of operation are flexible depending on our client's needs. After hours, public holidays and weekend work is offered as part of our dedicated service at an affordable adjusted cost to accommodate those tight deadlines the client may have.
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Bookiwi provides interview transcripts to many government ethical standards units and regulatory agencies. We specialise in providing a verbatim transcript of records of interview at affordable rates per audio minute and ensure the transcript format and specifications are tailored for the individual business.
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